Welcome to spineframe.shop (hereinafter referred to as “this Website”). We value the personal privacy of every user and are committed to protecting the personal information you provide while using this Website. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information. By using this Website, you agree to the terms and contents of this Privacy Policy.
I. About Us
spineframe.shop primarily targets the U.S. market, selling bookcases and related living room furniture products. Due to changes in market conditions, continuously rising operating costs, and sustained operating losses, the company has decided to initiate an inventory clearance sale to offer existing stock at discounted rates. Although our business operations are gradually winding down, we remain committed to properly managing and protecting customer information—in accordance with applicable laws and regulations—and to continuing to fulfill our relevant service obligations.
II. Information We Collect
To provide you with product sales and customer service, we may collect the following information:
- Information You Voluntarily Provide
Including, but not limited to:
Name
Shipping Address
Billing Address
Contact Phone Number
Email Address
Payment-related Information
Order Information
Customer Inquiry Content - Automatically Collected Information
When you visit this Website, we may automatically collect:
IP Address
Browser Type
Device Information
Access Time
Browsing History
Cookie Information
Website Usage Behavior Data
III. How We Use Information
The information we collect may be used for the following purposes:
Processing and fulfilling orders
Providing logistics and delivery services
Responding to customer inquiries
Processing refund and return requests
Improving website functionality and user experience
Preventing fraudulent activities and ensuring transaction security
Fulfilling obligations mandated by laws and regulations
IV. Cookie Policy
This Website may use Cookies and similar technologies to:
Remember your browsing preferences
Improve website operational efficiency
Analyze website traffic
Optimize the shopping experience
You may refuse or delete Cookies through your browser settings; however, doing so may affect the functionality of certain features on the Website.
V. Information Sharing and Disclosure
We will not sell, rent, or trade your personal information.
We may disclose necessary information to third parties under the following circumstances:
To delivery service providers for the purpose of fulfilling orders
To payment service providers for the purpose of processing payments
When required by laws and regulations
In response to lawful requests from government agencies, courts, or regulatory bodies
To protect the legitimate rights and interests of this Website
Any information sharing is strictly limited to the extent necessary to fulfill the relevant services.
VI. Data Security
We implement reasonable technical and administrative measures to safeguard your personal information, including:
Encrypted data transmission
Secure server storage
Access control
Regular security audits
Nevertheless, data transmission over the Internet cannot be guaranteed to be absolutely secure; therefore, we cannot guarantee that the information transmission process is 100% risk-free.
VII. Data Retention Period
We will retain your personal information for a reasonable period necessary to fulfill the purposes for which it was collected, including:
During the completion of order processing
During the handling of after-sales services
To satisfy tax, accounting, and legal obligations
Once the retention period expires, we will delete or anonymize the relevant information in accordance with applicable legal requirements.
VIII. Your Privacy Rights
Subject to applicable laws, you may be entitled to the following rights:
Access your personal information
Correct inaccurate information
Delete your personal information
Restrict the processing of your information
Object to specific uses of your information
Request a copy of your personal data
To exercise any of the above rights, please contact us via the customer service channels available on our website.
Thank you for your trust and support of spineframe.shop. Even during our inventory clearance and the gradual winding down of our business operations, we remain committed to strictly adhering to applicable privacy protection regulations and diligently fulfilling our responsibility to protect our users’ personal information.